1) What are the primary objectives of your telemarketing campaign? |
| Mortgage or insurance appointment setting |
| Introduce product or service to new customers |
| Promote products or services |
| Schedule appointments for your sales team |
| Outsource cold calling |
| Perform market research and surveys |
| Update and clean a list or client database |
| Other (please specify): |
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2) Who is your target market? |
| No - our practice/business does not currently use medical billing |
| Consumers / Residential numbers |
| Small businesses |
| Medium-sized businesses |
| Large Enterprise |
| Non-profit organizations |
| Other (please specify): |
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3) How many contacts would you like to reach out to during this telemarketing campaign? |
| Not sure |
| 1 to 2,000 |
| 2,001 to 4,000 |
| 4,001 to 8,000 |
| 8,000 to 20,000 |
| 20,000+ |
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4) Do you already have a lead list to call? |
| Yes, I have my own lead list |
| No - I need some help obtaining a proper lead list |
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5) Do you have a budget for this telemarketing campaign? |
| $1,800 or less |
| $1,801 - 2,500 |
| $2,501 - 5,000 |
| $5,001 - 10,000 |
| $10,001 - 20,000 |
| $20,000+ |
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6) Have you done this campaign in the past or a first time initiative? |
| First-time campaign |
| Ran a similar campaign in the past |
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7) When would you like to launch your telemarketing program? |
| Immediately |
| Within 10 business days |
| Within one month |
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8) Please describe your company's products and/or services |
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9) Please describe the purpose of this campaign in more detail and any additional requirements you may have.(e.g. campaign goals, market demographic, specific training required, script requirements, deadlines etc.) |
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10) Type of Service needed |
| Inbound |
| Outbound |
| Interactive Voice Response |
| Other (please specify): |
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11) Category of Service needed |
| Sales |
| Customer Service |
| Lead Generation |
| Technical Support |
| Other (please specify): |
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12) Volume of Service needed |
| Number of Hours |
| Calls |
| Leads |
| Sales |
| Other (please specify): |
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13) Services Needed: |
| Consulting |
| Inbound Call Center |
| Outbound Call Center |
| Interactive Voice Response |
| List Services |
| Scripting |
| Data Services |
| Fulfillment Services |
| Payment Processing Services |
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14) Does your program require inbound calls, outbound calls, or both? |
| Inbound |
| Outbound |
| Both |
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15) How many inbound or outbound calls do you estimate per month?15. How many inbound or outbound calls do you estimate per month? |
| Inbound: |
| Outbound: |
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16) What is the purpose of the call? |
| Sales |
| Appointment Setting |
| Lead Generation |
| Market Research |
| Customer Service |
| Customer Retention |
| Database Update |
| other (Please Specify): |
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17) Will call contact be with Businesses or Consumers? |
| Business - Title(s) of contact: |
| Consumer |
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18) When do you anticipate your program will begin and end? |
Begin: |
End: |
| Ongoing Program |
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19) What product or service do you provide to your customers? |
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20) Please provide us with any additional comments you feel is important about your company, your program or your requirements. |
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